Does your DemerBox seem to be running shorter than expected?
Let us help you with the following walk-through guide.
Step 1: Are you fully charging your DemerBox?
Not sure? How to charge your DemerBox
- If yes, go to Step 2.
- If no, please fully charge your DemerBox.
Step 2: Are you charging other devices with your DemerBox?
- If yes, we're glad you're using your DemerBox to the fullest! Please check out our tutorial on Battery Capacity for more details.
- If no, go to Step 3.
Step 3: Do you leave your DemerBox plugged in to the charger all or most of the time?
- If yes, this practice can dramatically reduce the lifespan of lithium ion batteries. Please open a support ticket above so we can help you further by replacing your DemerBox battery.
- If no, there could be an issue with your DemerBox battery. Please check out our tutorial on Battery Capacity before opening a support ticket.