Power and Mechanical Issues

Collection of troubleshooting guides and walkthrough tutorials

DemerBox won't turn on or charge?
If your DemerBox battery isn't working properly, we may need to fix it. Before opening a support ticket, let us try to solve the issue with the followi...
Wed, Sep 4, 2019 at 10:24 AM
DemerBox battery is shorter than expected?
Does your DemerBox seem to be running shorter than expected?  Let us help you with the following walk-through guide. Step 1: Are you fully charging you...
Thu, Jul 25, 2019 at 12:01 PM
DemerBox charger light is blinking?
Is your DemerBox charger light blinking between green and red?  That means that your charger has gone bad. Please open a support ticket above and we wil...
Mon, Apr 8, 2019 at 11:13 AM
DemerBox on/off switch issue?
Is there a problem with your DemerBox's on/off switch?  Let us help you with the following guide. What's happening with your on/off switch? ...
Mon, Jul 29, 2019 at 11:32 AM
DemerBox USB port is not charging the phone?
Is your DemerBox's USB port not charging your phone or device?  Let us help you with the following walk-through guide. Step 1: Is your DemerBox tu...
Mon, Jul 29, 2019 at 11:37 AM
DemerBox handle or latch is broken?
Is one of the latches or has the handle on your DemerBox broken?  No problem! That's a lifetime warranty and we'll replace it for you.  Pleas...
Mon, Jul 29, 2019 at 11:37 AM
DemerBox had water in it. What can I do?
Did your DemerBox get some liquid inside of it? Let us help you with the following walk-through guide. Step 1: Turn off the DemerBox, then open the Dem...
Mon, Jul 29, 2019 at 11:39 AM